Shipping policy

At Shopnister Ventures, we are committed to ensuring that your orders are delivered safely, quickly, and reliably. Please review our delivery guidelines below:


1. Delivery Timeline

  • Standard Delivery: Orders are processed within 1–2 business days after payment confirmation.

  • Nationwide Delivery (Ghana): Typically takes 2–5 business days, depending on location.

  • Same‑Day Delivery (Select Locations): Available within Accra and Tema for orders placed before 4:00 PM.

  • International Delivery: Timelines vary depending on courier services and destination.


2. Delivery Methods

  • We partner with trusted courier services to ensure reliable delivery.

  • Customers will receive tracking information once their order has been dispatched.


3. Delivery Charges

  • Delivery fees are calculated at checkout based on location and package weight.

  • Free delivery may apply to promotional offers or minimum order thresholds (when specified).

  • Same‑day delivery within Accra and Tema may attract an additional service fee.


4. Store Pickup

  • Same‑Day Pickup: Customers may collect their orders directly from our store on the same day, provided the order is confirmed before 4:00 PM.

  • Pickup details and instructions will be shared once the order is ready.


5. Delivery Conditions

  • Customers must provide accurate delivery details (address, phone number, contact person).

  • Shopnister Ventures is not responsible for delays caused by incorrect information or absence of the recipient at the time of delivery.

  • If a delivery attempt fails, customers may be required to pay additional re‑delivery charges.


6. Inspection Upon Delivery

  • Customers are encouraged to inspect packages upon receipt.

  • Any issues such as damage, missing items, or incorrect products must be reported within 24 hours of delivery.


7. Exceptions

  • Delivery timelines may be affected by public holidays, unforeseen courier delays, or circumstances beyond our control.

  • Remote areas may require additional delivery time.


8. Contact Us

For questions or concerns regarding delivery, please reach out to our support team at Shopnister Ventures.